Terms and Conditions

Welcome to Levora Vibes. These Terms and Conditions govern your use of our online store and any purchase of products through it. By accessing the Site or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. General Information

Levora Vibes is an online store selling physical products, operated through the Shopify platform. The Company is based in the State of New York, United States, and these Terms are governed by the laws of that state, without prejudice to any consumer protection laws of your country or state of residence, where applicable.

2. Eligibility

You must be at least 18 years old, or have the consent of a parent or legal guardian, to make purchases on the Site. By placing an order, you represent that the information you provide is true and accurate.

3. Products and Availability

  • All products are subject to availability. We reserve the right to discontinue any product at any time without prior notice.
  • We make every effort to accurately display product colors, sizes, and features, but we do not guarantee that on-screen representations (photos, colors) will be 100% accurate, as they may vary depending on your display device.
  • Prices are subject to change without notice, and the applicable price will be the one in effect at the time your purchase is confirmed.

4. Orders and Payment

  • After placing an order, you will receive a confirmation email. This confirmation acknowledges that we have received your order, but does not constitute final acceptance of it.
  • We reserve the right to refuse or cancel any order for reasons including, but not limited to: product unavailability, errors in product description or pricing, suspected fraud, or errors in your order information.
  • Payments are processed securely through the Shopify platform and its associated payment providers. We do not store your full card details on our servers.
  • Prices are displayed in U.S. dollars (USD) and do not include taxes or shipping costs, which are calculated and shown before you complete your purchase at checkout.

5. Shipping

  • Shipping times are estimates and may vary depending on destination, the shipping method selected, and factors outside our control (for example, carrier delays).
  • Risk of loss and title to products pass to you upon delivery of the package to the shipping carrier.
  • It is the customer's responsibility to provide a correct and complete shipping address. Levora Vibes is not responsible for delays, losses, or misdeliveries caused by incorrect shipping information provided by the customer.

6. Returns and Refunds

  • We accept returns within 30 days of the delivery date, provided the item is in its original condition, unused, with tags attached, and in its original packaging.
  • Levora Vibes covers the cost of return shipping. When you start a return, we will provide you with a prepaid shipping label or instructions to complete the return at no cost to you.
  • Once the returned item is received and inspected, we will process your refund to the original payment method within 5 to 10 business days.
  • Certain products may be excluded from returns (for example, final sale items, personalized products, or hygiene/health items). Any such exceptions will be clearly noted on the relevant product page.
  • To start a return, please contact us as described in Section 14 of these Terms.

7. Intellectual Property

All content on the Site — including text, graphics, logos, images, and overall design — is the property of Levora Vibes or its licensors and is protected by United States copyright and trademark laws. You may not reproduce, distribute, or use this content without our prior written consent.

8. User Accounts

If you create an account on the Site, you are responsible for maintaining the confidentiality of your password and for all activity that occurs under your account. Notify us immediately if you suspect any unauthorized use of your account.

9. Acceptable Use

By using the Site, you agree not to:

  • Use it for any unlawful or unauthorized purpose.
  • Attempt to gain unauthorized access to our systems, networks, or other users' accounts.
  • Post defamatory, offensive content, or content that infringes on the rights of others.
  • Interfere with the normal operation of the Site (for example, through viruses, bots, or denial-of-service attacks).

10. Limitation of Liability

To the fullest extent permitted by the laws of the State of New York, Levora Vibes shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use the Site or our products. Our total liability for any claim related to a product shall not exceed the amount paid for that product.

11. Indemnification

You agree to indemnify and hold harmless Levora Vibes, its employees, contractors, and affiliates from any claim, damage, loss, or expense (including reasonable legal fees) arising from your breach of these Terms or your misuse of the Site.

12. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will take effect upon posting to the Site, and the "Last updated" date at the top of this document will be revised accordingly. We encourage you to review this page periodically.

13. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of law principles. Any dispute arising in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts of the State of New York.

14. Contact Us

If you have questions about these Terms and Conditions, about your order, or wish to start a return, you can reach us at:

Levora Vibes Email: [pending — let me know the contact email you'd like to use] Website: [pending — you don't have a custom domain yet; you can temporarily use your myshopify.com URL]

Note: This document was drafted as a general legal template tailored to the details you provided about Levora Vibes. It does not constitute legal advice. We recommend having an e-commerce attorney review this document before publishing it, to ensure compliance with federal law (FTC) and New York State law applicable to your business.