Shipping Policy
Shipping Policy — Levora Vibes
At Levora Vibes, we want you to receive your products as quickly and transparently as possible. Below you'll find all the details about how we process and ship your orders.
1. Shipping Coverage
We ship internationally, to virtually any country in the world. If you're unsure whether we can ship to your specific location, please contact us before placing your order.
Note: some destinations may be subject to customs or carrier restrictions outside of our control.
2. Processing Time
All orders are processed within 1 to 2 business days after payment confirmation. This timeframe does not include weekends or holidays.
- Orders placed on holidays or outside of business hours will be processed on the next business day.
- During high-demand seasons (for example, sales or holiday periods), processing time may be slightly extended. If this happens, we will notify you.
3. Shipping Costs
Shipping costs are automatically calculated at checkout, based on the delivery destination and package weight. You'll see the exact cost before completing your purchase, with no hidden fees.
4. Estimated Delivery Times
Once your order has been processed and shipped, delivery time will depend on your location:
| Destination | Estimated Delivery Time* |
|---|---|
| United States | 3–7 business days |
| Canada | 5–10 business days |
| International (rest of the world) | 7–21 business days |
*These times are estimates and begin counting after order processing. They may vary depending on the carrier, local customs, and other factors outside of our control.
5. Order Confirmation and Tracking
Once your order ships, you'll receive a shipping confirmation email with your tracking number, so you can follow your package's status in real time.
6. Duties, Taxes, and Customs (International Orders)
For international orders, your package may be subject to import duties, tariffs, or customs fees, determined by the destination country. These charges are not included in the price of your order or the shipping cost and are the customer's responsibility. We recommend checking with your country's customs office to understand applicable costs before purchasing.
7. Incorrect Shipping Addresses
It is the customer's responsibility to provide a complete and correct shipping address at checkout. Levora Vibes is not responsible for delays, losses, or returned packages caused by an incorrect or incomplete address provided by the customer.
If you notice an error in your address after placing your order, please contact us as soon as possible; we will do our best to correct it before the order is dispatched.
8. Lost, Damaged, or Delayed Orders
- If your order hasn't arrived within the estimated timeframe, please contact us so we can investigate the status with the carrier.
- If your package arrives damaged, contact us within 48 hours of delivery, including photos of the product and packaging, so we can help resolve the issue.
- We are not responsible for delays caused by the shipping carrier, weather events, strikes, or circumstances outside of our control, but we will do everything we can to help resolve any issues.
9. Multiple Packages
In some cases, your order may ship in more than one package if it includes products from different inventory locations. If this happens, you'll receive a tracking number for each package.
10. Contact Us
If you have questions about the status of your shipment or this policy, contact us at:
Levora Vibes Email: [pending — let me know the contact email you'd like to use]
Note: This policy is a general guide based on the information provided about Levora Vibes' operations and does not constitute legal advice. We recommend having it reviewed by a professional before publishing, especially regarding customs and international trade regulations.