Return Policy

Return Policy β€” Levora Vibes

We want you to love your Levora Vibes purchase. If something isn't right, here's how our return process works.

1. Return Window

We accept returns within 30 days of the delivery date. Requests made after this window cannot be accepted.

2. Condition Requirements

To be eligible for a return, your item must be:

  • Unused and in the same condition that you received it
  • In its original packaging
  • With all original tags attached

Items that are worn, washed, damaged, or missing original packaging/tags will not be accepted.

3. Non-Returnable Items

The following items are not eligible for return:

  • Final sale items
  • Personalized or custom-made products
  • Items marked as non-returnable on the product page (for example, for hygiene or health reasons)

4. Return Shipping

Levora Vibes covers the cost of return shipping. Once your return request is approved, we'll provide you with a prepaid shipping label or instructions to send the item back at no cost to you.

5. Exchanges

We currently do not offer direct exchanges (for a different size, color, or product). If you'd like a different item, please return your original purchase for a refund and place a new order for the item you want.

6. Refunds

  • Once we receive and inspect your returned item, we'll notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed to your original payment method within 5 to 10 business days.
  • Please note that your bank or credit card provider may take additional time to reflect the refund on your statement.
  • Original shipping costs (if any were charged on your order) are non-refundable, except where required by law.

7. How to Start a Return

To start a return, contact us with your order number and the reason for the return. We'll guide you through the next steps, including how to access your prepaid return label.

8. Damaged or Incorrect Items

If you received a damaged, defective, or incorrect item, contact us within 48 hours of delivery with photos of the product and packaging. In these cases, we'll cover the cost of return shipping and offer a full refund, at no cost to you.

9. Contact Us

For any questions about this Return Policy or to start a return, reach out to:

Levora Vibes Email: [pending β€” let me know the contact email you'd like to use]


Note: This policy is a general guide based on the information provided about Levora Vibes' operations and does not constitute legal advice. We recommend having it reviewed by a professional before publishing, to ensure compliance with applicable consumer protection laws.